Garage Door Repair Reviews in Salem (Page 4)

Called in the morning and my broken garage door was fixed by midday. Got good service and advice from Jason on how to maintain the door.

- Daniel Stockdale

Jason was outstanding. His knowledge and understanding were apparent from start to finish. The costs of a new garage door opener in 2023 are much higher, yet Precision Door Company did everything right, taking the sting out of the price tag.

- Kim Gibson

Very professional tech knew what he is doing. Went through a 25 point exam (might be wrong wording)and tested everything. He did recommend a new battery since it was close to expo date. Rather be safe than sorry. Would definitely recommend and use again

- Lynnette

We chose Precision because they have provided fast superior service to us previously. Our experience yesterday was outstanding and the man that problem solved our situation was excellent!!

- David Cook

The service was excellent. All questions were answered with knowledgeable and professional answers. I’m very pleased with my new garage doors. Jean Marie

- Jean Marie

Very professional and friendly.

- Ricky Edwards

Jason was very professional and knowledgeable. Service was affordable and thorough. We will definitely be using Precision again if we need service.

- Shelly Love

Jason did a great job he went over the complete repair and had it done timely manner. Would highly recommend this company and Jason.

- Sean Burns

They were very professional I thought they were both very nice young men. I would recommend precision, garage doors, and these young men to anybody that wants to know who did my door.

- Sandy Blaylock

Jason D was very professional, friendly and knowledgeable. He found and fixed things I didn't know we're not correct. I am very pleased with his work!! He explained a lot about my door opener that the "other" local door company didn't. I called Precision and had the opportunity to meet Jason D and will be calling with any other issues I may have with the garage door. Thank you Jason D and Precision Door!!!

- Mary Collell

My courteous and professional technician was Tim Paquin. He was on time and clearly provided options regarding repair or replacement of the garage door opener. I appreciated mostly that he did not pressure me to choose the highest price option. Tim was very proficient in the replacement of the broken sprocket and gear assembly. He had all the parts necessary for the replacement. I observed the repair as it progressed and completely answered any questions I had during the process. Another highlight was when the repair was completed he demonstrated how to maintain the garage door opening system with proper periodic lubrication to keep it operating in peak operating condition. He adjusted the spring on the garage door for the proper tension and explained what the proper tension should be. He made sure I was satisfied with his repair and asked if I had any other questions. He even grabbed a broom and swept the repair area to make sure there was no debris that might be detrimental to bringing my car into the garage. Tim made a final test of the system to make sure everything worked well.

- David Boneck

They have earned my trust and are now the company I count on for all my garage door needs.

- Scott Klug

Jason was very professional yet approachable. He explained what needed to repaired clearly and offered a couple of options. The repair was completed to our satisfaction. We had used a different garage door company with an earlier repair and we’re not satisfied. Moving forward our business and our referrals will go to Precision. Thank you Jason!

- Michele & chris Buck

Our tech Jason was wonderful. He explained what our problem was and what it would take to repair it. He gave us 3 options and explained the differences. Once we made our decision he went to work and in no time at all we were up and running. We couldn't have asked for better service.

- Wanda Bulkow

We saw the Precision van at a neighbors house, so my mom sent me over to see if they could look at her garage door. He was very nice but scheduled out, so he gave me a business card and we called and set up an appointment. Jason Davenport was our service tech and the same person I had talked to earlier. He called so we knew exactly when to expect him. He inspected our unit and it was too old (1990) to fix. He gave us several options and even found a rebate and gave Mom a senior discount ( she's 90). He installed the new unit in sweltering heat and never lost his kindness and sense of humor! He demonstrated the new unit, accepted our payment and was on his way home. It was a very pleasant experience.

- Kim Gumpinger/Brenda Haines

We chose precision garage doors for the quality and ratings . Tim our sales rep was awesome and very knowledgeable and easy to work with !!! Definitely will be using precision garage doors in the future !!!

- Mike Burgess

Very excellent service!!! The technician was on time and did an outstanding job. He was very polite and went over everything with me. Highly recommend.

- Chris

Good service man and representative for your company

- Marie Mitchell

Jason did a great job fixing the broken spring! Personable too. Rather warm day and he made us his last stop. Thanks Jason!

- Carol Gonzales

Very good service. Worked with existing garage door and replaced all necessary parts to make it run smoothly. Installed keypad and opener in convenient easy access places with thought to sun exposure and ease of use. Guided us through points of operation. Would highly recommend this business.

- Keith Keppel

Marcus was on time and explained what needed to be done and quoted a price. He was very efficient and cleaned up after repair was done!

- Mike Dooley

Very professional, able to make it on short notice on a Sunday

- William Blankenship

Tim was professional, efficient and very thorough in replacing a panel on my garage door. He kept his eyes open on both doors that we installed and found items that presented a safety issue. He corrected and tested both doors and they worked perfectly. I feel he is a A+ level technician and a high value to his customers and an excellent representative for Precision!

- Byron Hendricks

My experience was good. I needed a new door which I expected and he made my door shut til he brings me a new door. I appreciated that. I also say I appreciate your response. I called a lot of people but got no call backs or answer to my calls except you . Thank you. Bette Jo Lawson

- Bette jo Lawson

Thanks to Tim p for a job well done. He did a thorough inspection of the door, cables, rollers, etc etc. and found a couple other issues besides the main spring breakage. We discussed the options, including prices, and agreed on what work would be done. He said the work would be done within an hour and he was spot on! Thank you Tim and thanks to the company for the same day service.

- Larry Hachtel

Jason did a great job. Arrived early and did exactly what he said he would do and a but more. Very professional and would use them again.

- Darla Allender

Excellent quick efficient service with clear options given. Service provider was very friendly and explained the problem and what was need to fix it very clearly. I would highly recommend this company for garage repair.

- Robert Schiff

Tim was amazing! His very knowledgeable and super friendly! Highly recommend.

- Saul Lizaola

Jason Davenport, the technician, was fantastic! Very professional, very knowledgeable, very courteous. My garage door is repaired and up and running like it’s brand new. It was a pleasure doing business with this company and I would definitely refer others. Thanks, Jason!

- Jill Mackor

Garage door spring broke this morning which almost caused us to miss a long-awaited doctor appointment. I had used Precision Door Service at our previous house, so I knew you guys would do a good job. The door was fixed by early afternoon because all your vans carry all the necessary parts. Jason D did an outstanding job, and the door works much better than before. I would not hesitate to recommend Precision Door Service. Thank you very much!

- Michael Kim