Garage Door Repair Reviews in Salem Area, OR (Updated August 2026)

It was very easy to make an appointment and they were timely. Both gentlemen were professional, checked out the door mechanism before starting the work to make sure they knew exactly what needed to do and made sure we had all of our questions addressed. I would highly recommend Precision for all of your garage door needs. 5 star service!!!

- katrina mathes

Thanks for sharing your experience, Katrina. It's great to hear that our team was professional and addressed all your questions. We appreciate your recommendation for garage door services!

- Doug Bales

Doug, thank you for your 5-star review. We're pleased to hear about your experience with Precision Garage Door Service in Salem. Your support is valued.

We had a great experience with Precision Garage Door Service. Making an appointment online was quick and convenient. They came out on a Sunday which was helpful and after a quick inspection repaired everything right then. Would definitely recommend them!

- Nicole Wanner

The finest consumer experience that I have had in years! From my initial phone call to inquire about service, to the final conversation with the service techs, everyone at Precision was absolutely awesome! The pricing was as quoted and the service techs communicated throughout the repair process. Service like this restores your faith in customer service and great business practices. Bravo Precision!!

- Michael Newby

Our technician, Jacob Johnson, was friendly, knowledgeable and extremely efficient. Replaced our motor, controller and remotes and explained everything to our satisfaction. We couldn’t be happier with the service he provided. Thank you.

- Jeffrey Boodman

Precision Garage Door Service was great! Our old motor (not installed by Precision) went out and they sent a service tech out the very next day. Before he arrived, I received a text with his name and a photo. Apparently rogue companies are pretending to be Precision employees...yikes! Jacob was very friendly and confidence inspiring. He talked us through the available models with no attempt to upsell. He offered a senior discount on parts. I do wish he'd told me in advance to download and register with the app so he could help us get that going. We finally did this a week later and were flummoxed by some of the prompts. This is a tiny detail that could improve service. I would also love it if service techs would write the model and serial numbers on the manual. Otherwise, we are very happy with the service we received and the new garage door opener. I definitely recommend them.

- Emily Standish

Peggy and I are both pleased with the service Jacob provided for us in a timely matter!! Both friendly and quickly..

- Chuck Westbrook

Replacement of hinge and install of different rollers

- miles adams

Garage door technician Alex showed up on time and did a fine job; above and beyond, in that he found something that could have become a problem and "nipped it in the bud" with a simple fix. I'd called on the company because of an "ad special" it was running for a Tune Up service. I'm very glad I called, and will likely remain a customer going forward.

- Craig & Cherie Cline

I was very pleased with the garage door tune up that I received from Precision Garage Door. The service technician (Alex Golsan) arrived just when he said he would, did a very thorough tune up, explained several things to me, and was fast and efficient! What really impressed me was that Alex fixed a couple of extra items with my door that had never been properly done from the original door installation. The cost of the tune up ($49.95) was an absolute bargain! I am a happy client. Neil Peterson

- Neil Peterson

Imagine having your garage door spring break late on the Friday before the July 4th weekend! We couldn't figure out how to get the door open and both cars were STUCK in the garage! We called our usual garage door service people around 4:00 pm on Friday but got their answering machine. We called again Saturday and left a second message. Finally decided to call Precision Garage Door Service...on July 4th! We got a quick, same-day response and a service tech (Alex) came out to fix the door on Sunday. What GREAT service! We just changed who we will call in the future to Precision! Friendly, respectful, informative. And we got a 10-year guarantee on the repairs! Call Precision Garage Door Service.

- Paul Aronson

Services and product provided as promised

- Dave Carkner

Precision Garage Door Service has been a very reputable company. Their service technician (Jacob) was extremely knowledgeable and very professional. He renovated both of my garage doors to make them work like the day they were installed. I highly recommend Precision.

- John R.

Jacob is my main garage door tech! He installed it and tuned it up for us. He's knowledgeable and personable. I appreciate that...........good customer service! I put down Garage Door Repair as Service Performed. It was only a tune up. You need to put that in the options.

- Jim Calobeer

Excellence every step of the way. Professional communication with staff. Alex, the technician, was patient, explained everything and provided perfect service. You have a customer for life. Thank you Precision!

- Steve Frank

I have had Precision Garage Door Service do work for me two times. The first time they installed new parts so the garage door would function. Today, June 11, 2026, Alex Golsan installed a new garage door controller. Both times I considered the service outstanding. The men were very courteous and had an excellent knowledge of garage doors.

- Dorothy Thompson

I called precision overhead door today around noon. The technician Alex Goldman text me to let me know he was on his way. He arrived about 45 minutes later. He was polite and professional. In every manner he explained everything that what was needed to fix my broken spring on my garage door. He was very professional and did everything exactly the way it should’ve been. I would hire this company again in the future.

- Steve Reznick

The person who came to look at the door had already been to Inspiration Garden and done an excellent job replacing the outdoor pad to open the garage door some months ago. Jacob came to the Garden shortly after a call for help. He diagnosed the problem quickly, showing us the issue with the motor that controls the door. He then replaced the mechanism and was done before noon. The door is working again!

- Rebecca Jay

Precision Garage Door is in a class by themselves! I would highly recommend them to anyone needing garage door services. Our technician Alex was super knowledgeable, polite, and understood our time frame and needs. He presented many price level options to fit our budget. Precision Garage Door had everything in their rig to diagnose and fix the problem. And to top it off, they were available the same day I called. Bravo Precision!

- Kevin Webster

Had a couple minor problems with my door opener. The good people at precision showed up to help out with my issues and ultimately save me a quite a bit of money! My technician is super knowledgeable and advocates strongly for the client to save money. Overall very satisfied with the equipment and the service. Will definitely do business with this outfit again!

- Anthony Forman

Prompt, courteous, professional, 10 star service!

- Phong Nguyen

Excellent professional service with a personal touch. Thorough explanations of what service is provided. Jacob was proficient and a pleasure to have service our garage door.

- Paul Fontana

Called to verify arrival time, provided repair options, personable, and completed the work professionally. Thanks.

- Jerry Bone

My garage door was broken and I contacted Precision Doors to help troubleshoot this problem. I made a same day appointment on a Saturday! Jacob arrived on time and immediately found the problem. He was knowledgeable and kind and there was no pressure to replace my garage door immediately. Also, there was no hidden cost for this visit. I will most definitely use this company in the future!

- Lori Phillips

The job was done very well. The guys were great.

- Tamara

Jacob and Alex were very courteous and professional. I had new garage door bottom seals installed and a basic service (doors lubed and adjusted, springs lubed). I do feel that the price was somewhat high for the services that were done.

- Dennis Leckington

Your TV ads drew me in and I'm so happy that Jacob Johnson came so quickly to handle my problem with my garage door. He was professional, friendly, and very kind, which was greatly appreciated. I'll be sure to ask for him should I need help in the future. Jacob deserves a gold star on his forehead (wink!).

- Barbara Jacobs

Excellent service. Responded to my request very quickly and fixed my garage door at a very fair price.

- Bryan Orrio

Jacob was very friendly, professional and eager to help me! He worked quickly and in no time at all the door was fixed!! Thank you very much and I will refer you to my friends and family. Lori

- Lori Howell

Jacob did an excellent job of installing the new Liftmaster opener.

- James Schuch