Garage Door Repair Reviews in Salem Area, OR (Updated June 2026)

Excellence every step of the way. Professional communication with staff. Alex, the technician, was patient, explained everything and provided perfect service. You have a customer for life. Thank you Precision!

- Steve Frank

I have had Precision Garage Door Service do work for me two times. The first time they installed new parts so the garage door would function. Today, June 11, 2026, Alex Golsan installed a new garage door controller. Both times I considered the service outstanding. The men were very courteous and had an excellent knowledge of garage doors.

- Dorothy Thompson

I called precision overhead door today around noon. The technician Alex Goldman text me to let me know he was on his way. He arrived about 45 minutes later. He was polite and professional. In every manner he explained everything that what was needed to fix my broken spring on my garage door. He was very professional and did everything exactly the way it should’ve been. I would hire this company again in the future.

- Steve Reznick

The person who came to look at the door had already been to Inspiration Garden and done an excellent job replacing the outdoor pad to open the garage door some months ago. Jacob came to the Garden shortly after a call for help. He diagnosed the problem quickly, showing us the issue with the motor that controls the door. He then replaced the mechanism and was done before noon. The door is working again!

- Rebecca Jay

Precision Garage Door is in a class by themselves! I would highly recommend them to anyone needing garage door services. Our technician Alex was super knowledgeable, polite, and understood our time frame and needs. He presented many price level options to fit our budget. Precision Garage Door had everything in their rig to diagnose and fix the problem. And to top it off, they were available the same day I called. Bravo Precision!

- Kevin Webster

Had a couple minor problems with my door opener. The good people at precision showed up to help out with my issues and ultimately save me a quite a bit of money! My technician is super knowledgeable and advocates strongly for the client to save money. Overall very satisfied with the equipment and the service. Will definitely do business with this outfit again!

- Anthony Forman

Prompt, courteous, professional, 10 star service!

- Phong Nguyen

Excellent professional service with a personal touch. Thorough explanations of what service is provided. Jacob was proficient and a pleasure to have service our garage door.

- Paul Fontana

Called to verify arrival time, provided repair options, personable, and completed the work professionally. Thanks.

- Jerry Bone

My garage door was broken and I contacted Precision Doors to help troubleshoot this problem. I made a same day appointment on a Saturday! Jacob arrived on time and immediately found the problem. He was knowledgeable and kind and there was no pressure to replace my garage door immediately. Also, there was no hidden cost for this visit. I will most definitely use this company in the future!

- Lori Phillips

The job was done very well. The guys were great.

- Tamara

Jacob and Alex were very courteous and professional. I had new garage door bottom seals installed and a basic service (doors lubed and adjusted, springs lubed). I do feel that the price was somewhat high for the services that were done.

- Dennis Leckington

Your TV ads drew me in and I'm so happy that Jacob Johnson came so quickly to handle my problem with my garage door. He was professional, friendly, and very kind, which was greatly appreciated. I'll be sure to ask for him should I need help in the future. Jacob deserves a gold star on his forehead (wink!).

- Barbara Jacobs

Excellent service. Responded to my request very quickly and fixed my garage door at a very fair price.

- Bryan Orrio

Jacob was very friendly, professional and eager to help me! He worked quickly and in no time at all the door was fixed!! Thank you very much and I will refer you to my friends and family. Lori

- Lori Howell

Jacob did an excellent job of installing the new Liftmaster opener.

- James Schuch

Great, prompt service! 10/10 rating!

- John Launer

A BIG thank you to Jacob and trainee Alex for a great job done at 311 Monroe court Salem, Oregon today.

- Douglas Proffitt

They were here within an hour of our telephone call. Explained the issues with the garage door. They were completed in 45 minutes, and our bill was very reasonable for what they did. Thank you for coming on a Saturday.

- Dennis Washburn

The company gave me a time range so I knew when to expect the technician. He called letting me know when he was headed my way. He had all of the tools and equipment with him in his truck. He gave me an estimate of repairs and showed me what the problem was. I am pleased with the service and will use them in the future.

- Rhonda Holt

I've made contact with costumer service about replacing the broken spring on the garage door.It was an emergency request,cause I had a upcoming appointment at the hospital.Chuck came to our home a day before my appointment,he had finished 40 minutes working on the project.I just can't believe it! He is a professional,outstanding technician.Job well done.Thank you Chuck!

- Steve Zsiros

Jacob did a great job fixing my garage doors!!! Thank you so very much!!!

- Laurie Ann Rogers

Jacob was great! Fixed it quick and did a great job.

- Toby Dallum

Jacob, was on time, Courteous & Professional. He was not able to solve the error code immediately on our Lift Master....but after a call and consultation with other reps....He discovered that in addition to unplugging the unit....You have to ALSO, unplug the battery...30 seconds later....plugged in the battery + plugged the unit back in...and Voila, the error message disappeared. We are loyal Precision Customers. We chose Precision at our other Home in Beaverton, and elected to Have Precision's products and services here in Salem. I can recommend this Company without hesitation.

- Jim and Janice Thomas

We were having problems with programming our garage door openers. We also had concern that our garage door opener was getting old. Jacob came and programmed all of our remotes without disturbing any that were already programmed. We also had concerned that the opener was getting old, but Jacob assured us it was in great shape. I almost forgot to say that they responded to our call quickly and we’re out the same day.

- Kathleen Lopes

Total 5 star experience from start to finish! Opener broke in the evening, called in the next morning and a tech was at my home in an hour. He gave a thorough, easy to understand explanation of the problem and we decided to replace the old opener with an upgraded model. The tech, Jacob Johnson, had all the materials with him and completed the replacement process in about an hour. He did an excellent job of explaining all the features of the new opener, programmed our vehicles for us and also did a lube of both garage doors. Very knowledgeable, efficient, and personable tech! Would not hesitate using Precision Garage Door Service again and highly recommend them to anyone needing garage door service! Thank you!

- John Hoffmeister

Our technician was Jacob. Super personable and skilled. We own a duplex, had our garage door opener serviced today. We will call and have our rental unit’s garage door opener serviced soon! We will request Jacob for sure!

- Mike & Debby Magee

Naturally, my garage door broke on Saturday and I was unable to get it open, even with the emergency pull. None of the local garage door businesses were open on weekends. Finally, I called Precision and Jacob came to our home within 45 minutes and fixed the problem. Thank you, Jacob, for saving our weekend. I recommend Precision to anyone needing repair or maintenance for their garage doors. Deborah Debber

- Deborah Debber

Jacob Johnson was my technician. He contacted me about 30 minutes before he got here. That gave me time to finish what I was doing. He listened to the whole story of the issues, and was able to fix most everything during the inspection. Like the loose rail causing the sensors to not work right. To sum it up, I gave him all stars because he was kind, courteous, respectful, and patient with me. He is a keeper folks.

- Justin McCallister

I called in the AM for garage door repair of broken spring. The technician arrived in the PM as scheduled. Jacob provided input per my query of possible door replacement as well since my door was over 45 years old and in sorry shape. He promptly provided an estimate for the immediate spring need and also provided a quote for the better fix door replacement. This was not a case of him trying to "sell me" on the door...I knew it was bad and needed to go. We worked out an agreement on the short term and the ultimate replacement scheduled for later. Very fair and I am pleased with the outcome.

- Richard Gregory